About DPT

Get to know us and what we stand for in a few sentences. 

Visit here for the full story behind DPT Antwerp.

 - Antwerp-based diamond jewelry brand for everyday wear. 

- 18-carat gilded 925 Sterling silver, handset with 100% certified, natural & ethically sourced diamonds.

- Responsible Jewelry Council-certified sustainable brand.

- Baroque pearls & colorful gemstones with authentic healing properties.

- Affordable prices & 2-year warranty.

Materials

What material is your  jewelry made of?

Our jewelry is made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 925 Sterling silver, handset with 100% natural and ethically sourced diamonds, gilded with 18-carat yellow or rose gold or protective white rhodium. DPT jewelry is therefore protected against oxidation and is hypoallergenic, suitable for sensitive skin.

Do you offer solid gold jewelry?

Yes, we do – in grand homage to Antwerp's diamond heritage, we also present a capsule collection of 14- carat gold jewelry, labeled 'GLD' for the finer moments in life. 

These jewels were introduced in the late fall of ‘19  in response to high demand of our customers and were expanded with new styles in '22. Inspired by vintage  classics, this collection of modern-day heirloom pieces is defined by timeless styles to pass on through  generations.

Why use rhodium plating instead of white 18-carat gold?

Rhodium is a silver-white metallic element that is highly reflective and resistant to corrosion. It is considered  the rarest and most valuable precious metal in the world — well above gold or silver. 

There are many upsides  to rhodium-plated jewelry. It increases shine, luster, and durability and it will also make your jewelry less  prone to tarnishing. Rhodium plating is nickel-free, making it hypoallergenic and suitable for sensitive skin.

I am allergic to metals  and silver, am I going to  have a bad reaction?

Our jewelry is made of the highest quality Sterling silver 925 and gilded with 18-carat gold or rhodium, which are both hypoallergenic. Our jewelry is free from nickel, lead, aluminum, and other harmful metals, making it  suitable for sensitive skin. 

We've had no customer complaints on this issue, so are confident to say it is safe.  However, in the specific case of silver allergies, it is better to be safe than sorry. We suggest purchasing solid  gold jewelry instead, as plating may fade over time and exposure to the silver base is not 100% inevitable

Diamonds

 Where do your  diamonds come from?

All our diamonds are 100% certified real and natural. As a Responsible Jewelry Council certified member, we guarantee they are ethically sourced and conflict-free. We purchase exclusively from leading companies worldwide, in conformity with international conventions and the Kimberly Process,

What quality of diamonds do you use?

We pride ourselves in selecting our natural diamonds and precious stones with the greatest care. The  quality of our diamonds is defined by a round single cut, H-clarity, and SI quality. They are meticulously  handset by skilled professionals.

cut - They are cut like bigger diamonds; although with fewer facets due to their smaller size.

carat - Our diamonds are between 0,004 and 0,012 carats; small but very pretty.

color - We only use diamonds with color H, which is nearly colorless.

clarity - Our diamonds have ‘SI quality’ meaning that no impurities are visible to the naked eye.

Why not use lab- grown diamonds?

​DPT exclusively uses 100% natural and ethically sourced diamonds in all its jewelry. They are timeless and high in value, an aspect that will never diminish. They are the true symbol of ‘eternal’ love, thanks to their durability and exceptional quality. 

Our mission is to make diamond jewelry accessible to all. One would think  synthetic diamonds are the obvious choice, costing considerably less than the natural equivalent. However,  we do not want to compromise on the emotional value of a natural diamond. 

A recent independent report  revealed that growing synthetic diamonds actually calls for a heavy production process, discharging 2x the  carbon emissions of a natural counterpart.

Why not use  bigger diamonds?

​ Authentic diamond jewelry should be an affordable, everyday luxury. We believe the size of the diamonds we use is perfect to achieve our goal of making diamond jewelry accessible and making everyone feel valued.

Production

What type of other stones do you use?

​Aside from our natural diamonds, we work with beautiful natural semi-precious stones such as topaz, peridot, garnet, quartz, amethyst, and onyx, amongst others. Cubic zirconia, which is often used in the jewelry industry, is not on our list. It's a synthetic product of mass production and does not perform up to our quality standards. In some designs, we use Akoya or natural baroque pearls.

Where is your  production done?

​Our design department is located in the diamond capital of the world, Antwerp. The actual production is done at one of the top manufacturers in Hong Kong. Certified by the Responsible Jewelry Council, our manufacturer carries out innovation and integrity as main business values. With teams having more than 30 years of experience in the industry, they are the perfect partner for quality craftsmanship.

Is your production  process clean?

​ Yes, as a certified member of the Responsible Jewelry Council, DPT ensures true supply chain integrity and sustainability from mine to customer. This independent certification guarantees a clean, transparent, and sustainable production process, maximizing the use of natural materials in mindful conditions, considering waste management and essential recycling.

 What are your sustainability efforts?

​ Besides our clean production process, certified by the Responsible Jewelry Council, we are focusing on using mostly recycled and eco-friendly materials in our retail design, packaging, and marketing materials. We aim to use mainly recycled Sterling silver and optimize the reusability of our materials by 2024. Thanks to our  modest-scale products, our transport has a limited ecological impact, but we do push on a supply chain with the utmost use of bulk orders. We reward our customers for collecting their purchases in-store and therefore cut  back on needless deliveries. We promote a conscious lifestyle, encouraging you to invest in high-quality lifetime  pieces over fast fashion.

Warranty & repair

What is covered in the warranty?

​ As we believe in our quality, we are confident to offer a 2-year global warranty. Within 2 years of purchase, we offer free repairs due to tarnishing, breakage, and loss of gemstones and diamonds as a result of a manufacturing flaw. You can visit our service atelier at any DPT store, no matter where the purchase was made, or request a repair online and mail us your jewelry. Outside of the warranty, we still take care of your jewelry for a small fee. Unfortunately, visually deformed, stolen, or lost jewelry is not covered.

What if my warranty has expired ?

​ No worries. Even outside of the warranty, we still take care of your DPT jewelry for a small fee (we don't take any additional margin). You can visit our service atelier at any DPT store, no matter where the purchase was made, or request a repair online and mail us your jewelry. All transport costs are at your own expense. After consulting with our team of expert silversmiths, we make a repair recommendation for you to consider. As we encourage investing in high-quality lifetime pieces as part of a conscious sustainable lifestyle, we will always push to salvage and restore, before recycling. 

What is included in the free cleaning & replating service?

Within 2 years of purchase, we offer free unlimited cleaning and a one-time replating. You can visit our  service atelier at any DPT store, no matter where the purchase was made, or request a repair online and mail us your jewelry. All transport costs are at your own expense. Even after 2 years, we still take care of your  jewelry for a small fee.

What if I purchased from a reseller ?

​ When a purchase of DPT jewelry was made at a reseller, please contact the reseller first for servicing. If  they are unable to provide the assistance you need, feel free to reach out to our service atelier for personal  guidance. For any questions, you may have or issues that require additional support, we're here to help.

Care 

How do I care for my jewelry?

​ We use precious and durable materials to ensure premium quality for everyday wear. With the proper care, your jewelry can last for a long time. Every piece of DPT jewelry comes with a cleaning cloth. Regularly clean your jewelry by soaking it for just a few minutes in warm water with detergent-free soap. Then gently clean it with a soft-bristled brush and rinse thoroughly. Dry and polish with the cleaning cloth to restore its shine.

Avoid abrasive cleansers, antibacterial soaps, perfumes, and lotions, as they may contain ingredients that can cause gold-plated jewelry to tarnish. Steer clear from extensive contact with water. Prolong the lifespan by  storing your jewelry in a clean, cool, and dry place.

Can plating fade over time?

  We use precious and durable materials to ensure premium quality for everyday wear. Every piece of DPT  jewelry comes with a cleaning cloth — with the proper care, your jewelry can last for a long time. Gold plating  will eventually wear off over time, but the process can be repeated over and over. We offer 1x free replating  as part of our service.

There are black or red spots on my jewelry?

We use precious and durable materials to ensure premium quality for everyday wear. Using 925 Sterling silver as a base, gilded with 18-carat gold or protective white rhodium, DPT jewelry is therefore protected  against oxidation. However, depending on where and how it has been stored some staining could occur, due  to humidity. These stains can be easily removed with the polishing cleaning cloth.

Why do color shades vary from piece to piece?

The metal and gold content, used in plating baths, are mixed manually. Therefore some batches may come out slightly different. Using natural materials, the color of semi-precious stones and the shape of baroque pearls  may vary just a little. This is not considered a flaw, on the contrary, this unique character is proof of being  true to nature.

Returns

What is the return policy?

We're pretty confident that you will fall in love with your new jewelry. Because there's always a chance that  you had expected something else, you are free to reconsider or swap sizes if needed. Please register your  request online and return your item in its original condition and packaging, meaning not worn longer than  needed to try it on, nor used, stained, or damaged. All transport costs are at your own expense. All purchased items are eligible to return, except those in archive sales or that have been made to measure and have  personalization, such as engraving.

Instore - We have a 15-day exchange policy and offer store credit.

During the holiday season, the exchange period is extended to count for gifts. You are free to exchange for store credit or another piece of jewelry. The price balance between the items is either at your own expense  or the credit is settled with a voucher.

Online - We have a 30-day exchange policy and offer refunds.

We commit to reimbursing within 30 days following the date of delivery as long as the return conditions have been respected.

Can I return my online order in-store ?

Of course, our service applies all around the world. You can visit our service atelier at any DPT store, no matter where the purchase was made, to return your jewelry within the indicated time frame. Check our  online store locator to find the closest shop near you.

What if a need a different size ?

Our mission is to make diamond jewelry accessible to all. So we carry all sizes and offer made-to-order services when special attention is required. We can custom-alter our current pieces according to any  requested size or length requirements at a small cost. When already purchased, the return policy applies.