We commit to reimbursing all purchased items, except those that are made to measure, personalized or have been bought from an archive sale, returned within 30 days following the date of delivery as long as the return conditions have been respected and excluding all shipping costs.

In-store - We have a 15-day exchange policy and offer store credit. During the holiday season, the exchange period is extended to count for gifts. You are free to exchange for store credit or another piece of jewelry. The price balance between the items is either at your own expense or the credit is settled with a voucher.

Online - We have a 30-day exchange policy and offer refunds. We commit to reimbursing within 30 days following the date of delivery as long as the return conditions have been respected.

We commit to reimbursing all purchased items (except those that are made to measure, personalized or bought in an archive sale) returned within 30 days following the date of delivery as long as the return conditions have been respected and excluding all shipping costs. Return shipping (& duties if the return comes from outside the EU) is at the customer’s expense.

Of course, our service applies all around the world. You can visit our service atelier at any DPT store, no matter where the purchase was made, to return your jewelry within the indicated time frame and in its original condition and packaging, meaning not worn longer than needed to try it on, nor used, stained, or damaged. Check our online store locator to find the closest shop near you.

Our mission is to make diamond jewelry accessible to all. So we carry all sizes and offer made-to-order services when special attention is required. We can custom-alter our current pieces according to any requested size or length requirements at a small cost. When already purchased, the return policy applies.