service & care

We’ve got you covered with our 2-year warranty, offering free repairs for any product issues caused by a manufacturing flaw. And even after the warranty, we’re still here to care for your DPT jewelry for a small fee.

You can visit our service ateliers at any DPT store—no matter where you made your purchase—or simply request a repair below and mail us your jewelry. Our expert silversmiths will assess the piece and recommend the best repair option for you.

We believe in investing in high-quality, lifetime pieces as part of a conscious, sustainable lifestyle. That’s why we always aim to restore and revive before recycling.

We’ve got you covered with our 2-year warranty, offering free repairs for any product issues caused by a manufacturing flaw. And even after the warranty, we’re still here to care for your DPT jewelry for a small fee. You can visit our service ateliers at any DPT store —no matter where your purchase was made.

Or simply request a repair below and mail us your jewelry. Our expert silversmiths will assess the piece and recommend the best repair option for you. We believe in investing in high-quality, lifetime pieces as part of a conscious, sustainable lifestyle. That’s why we always aim to restore and revive before recycling.

Here’s an overview of your current and past repairs, so you’re always up to date.

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Need help?

For any other questions or issues that require additional support, we're here to help. Feel free to reach out to our service atelier for personal guidance.